Thank you for your interest in Sunset Services. We have been in business since 2005 and our mission is to provide the best service to our customers. We are proud of our good service, fair prices, and feedback we have received from our customers with Ebay. We have a 100% Positive Feedback Rating, which means we don't have 1 complaint against us so you can order with confidence from us plus any of our stores.
What are your shipping costs?
Shipping costs will be displayed on the Invoice you see before confirming your order.
Please note that we do not ship to PO BOXES just physical addresses.
How long does it take before I will receive my item?
As a general rule 2 to 3 business days you should receive your order if you pay by Paypal, Amazon, Shoppify or Stripe. We ship all of our orders with a tracking number assigned so you can see when to expect your order. You will also receive a confirmation email from us stating your tracking number.
How can I be assured that you are a honest business?
You can be assured of safe shopping because we offer Paypal, Amazon, Shopify as payment options. These kind of payment servers will put a hold on your money in our account. Once you file a complaint we won't receive your money until you are satisfied. Our policy is if you are not satisfied for any reason then once you ship the product back to us you will get your refund. Buyer pays for all return shipping costs.
Sunset Services offers the following Returns Policy: Get the item you ordered or get your money back. Guaranteed. All items if you are not happy with must be returned within 30 days in original packaging along with all warranty papers. Buyer pays for return shipping cost. Some products will have a 20% restocking fee when returned, which will mean 20% of the product cost will be deducted from your refund. Our goal is that you be 100% satisfied with your purchase or your money back. If you do want to return a product then call Customer Support at 931-692-7547 for a Return Authorization Number.
What payment options do we accept?
We accept Paypal, Amazon, Shopify. We have found these 3 payment servers to be the safest payment methods for the buyer as well as the seller on line. Also you can shop safely and with no worries as all 4 of these company's protect you with buyer protection in case anything should go wrong. Paying by Paypal, Amazon, Shoppify or Stripe your order will be shipped out within 24 hours of receiving your payment.
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